Bournemouth International Centre team is delighted that it has received a TripAdvisor® Certificate of Excellence award, thanks to customer endorsement.
Now in its fifth year, the award celebrates excellence in hospitality and is given only to establishments that consistently achieve great reviews on TripAdvisor. Certificate of Excellence winners include accommodations, eateries and attractions located all over the world that have continually delivered a superior customer experience.
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine those it honours. It takes into account the quality, quantity and recency of reviews and opinions submitted by visitors on TripAdvisor over a 12-month period, as well as business’s tenure and ranking on the Popularity Index on the site. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and been listed on TripAdvisor for at least a year.
“Winning the TripAdvisor Certificate of Excellence is fantastic news for the whole Bournemouth International Centre team,”
says Steve Turner, General Manager of Bournemouth International Centre.
“We’d like to thank all our customers for taking the time to complete a review on TripAdvisor. With the Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to excellence. There is, after all, no greater testimony to success than a big round of customer applause.”
Marc Charron President, TripAdvisor for Business adds;
“TripAdvisor is pleased to honour exceptional hospitality businesses that have received consistent praise and recognition by travellers on the site.
“By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive increasing hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”
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Notes to the editor
Bournemouth International Centre is operated by BH Live in partnership with Bournemouth Borough Council.
About BH Live
BH Live is the South Coast’s leading operator of leisure and event venues – a social enterprise that designs and builds engaging experiences to inspire people and enrich lives. With over 2.5 million visits a year and over £31 million turnover, the organisation is changing lives – placing it at the heart of the UK’s growing social economy.
In 2013/14, BH Live hosted 423 shows, sold over half a million cultural, sporting and entertainment tickets, clocked up 1.8 million leisure centre visits and welcomed 88,000 conference and exhibition delegates which contributed over £45 million to the local economy.
For further press information:
Elizabeth Symmons
PR & Corporate Communications Executive, BH Live
Elizabeth.Symmons@bhlive.co.uk
01202 451866