BH Live Active’s team at the Mountbatten Leisure Centre in Hilsea, and Pyramids in Southsea have been applauded for their dedication and commitment to improving health and wellbeing for residents.
Each centre has been awarded a ‘Very Good’ status following an industry assessment by Sport England’s trusted trade body, Right Directions. The teams at each leisure centre were commended for their customer service, facility presentation, and the diverse range of activities for all.
The assessment, known as ‘Quest’, evaluates a centre on several areas, including cleanliness, how the centre is managed and the team’s performance against other operators in the sport and leisure industry. The rigorous process consists of a mystery visit, interviews and online research to get an authentic customer experience.
What the assessors said…
The assessors noted that Mountbatten has “built a strong network of partnerships to deliver inclusive services and tackle inequalities, including a highly successful Exercise Referral programme”, with the centre offering “an impressive and vast range of activities… with something on offer for all ages and abilities.” The centre generates a social value of more than £2 million a year, helping to ease strain on services such as the NHS while promoting healthier, more active lifestyles.
Furthermore, the centre was applauded for its accessible facilities, “which has good features for members with additional needs”, and for its commitment to encouraging more people to be active through its health and wellbeing programmes and collaboration with local partners and charities. The assessor noted that “this partnership could provide valuable insight into the lived experience of users and help identify practical improvements.”
At Pyramids, the assessor “found the group exercise offer to be particularly strong”, and applauded its diverse programme, which includes specialist classes such as Trigger Point Pilates and Nordic Fitness alongside more traditional fitness classes. The centre was praised for growing its exercise referral programme membership base, an initiative that encourages more people to be active through GP referral. More than 2,600 appointments have been delivered at the centre for the past year.
Pyramids Centre was also celebrated for its health and wellbeing programme, which is delivered through BH Live’s specialist instructors and in collaboration with local partners such as Portsmouth City Council, Portsmouth Interaction; Energise Me; Urbon; Motiv8, and more. The centre also prioritises outreach to encourage more children, families, and individuals from underrepresented backgrounds to stay active.
As a registered charity, getting more people active is one of BH Live’s main aims. BH Live operates Portsmouth City Council’s leisure centres and sports facilities in partnership with the council.
On behalf of BH Live, Rob Cunningham, Director of Leisure and Business Development shared:
“We’re so proud of these brilliant results from Quest – they’re all down to the energy, dedication, and care our teams at Mountbatten Leisure Centre and Pyramids Centre put in every single day. Whether it’s a quick swim, a visit to the gym, an energising exercise class, or taking part in a team sport, we remain committed to creating welcoming, safe, and inspiring spaces where everyone, no matter their age or ability, can get active, feel good, and connect with others.
“The feedback we’ve received shows that what we do makes a real difference – helping people live healthier, happier lives and bringing real social value to the heart of our community.”
Cllr Lee Hunt, Cabinet Member for Community Safety, Leisure & Sport said:
“We have a strong partnership with BH Live and we are thrilled to see the results from Quest. As a council we work hard to support and encourage healthy lifestyles for our residents, and it means a lot for them to be able to see their local leisure centres are safe, inclusive and welcoming.
“Congratulations to BH Live, the recognition for the work you do is very well deserved.”
As well as pay-as-you-go activities, BH Live offers a selection of great value memberships.
BH Live Active membership includes multisite access to BH Live Active leisure centres across Portsmouth, offering use of the gyms, group exercise classes and swimming.
To provide access and support people on low income, concessions are also available, including free swimming for under 12s at Mountbatten Leisure Centre and Charter Community Sports Centre when accompanied by a fully paying adult (or BH Live Active adult member).
For more information, visit bhliveactive.org.uk
-ENDS-
Notes to Editors:
For more information about BH Live please contact:
Daisy Saunders, PR & Communications Executive
E: press.office@bhlive.org.uk
About BH Live
Champions of community engagement, health and wellness across Dorset, Hampshire, and London
BH Live, a registered charity and social enterprise, is a leading operator of sports and leisure centres, theatres, and event venues. Our vision is to create sustainable and inspiring opportunities, deliver great experiences for our communities, and improve health and well-being.
With a strong commitment to accessibility and community engagement, BH Live continues to enhance the quality of people’s lives, health and wellbeing in the communities it serves.
BH Live was established in 2010. Local authority partners include BCP Council, Portsmouth City Council and Croydon Council.
We are at the heart of the UK’s growing social economy. Together with our partners we are helping to change lives and make a positive impact in the community.
For more visit bhlive.org.uk.
Get social with us:
LinkedIn – BH Live
Facebook – @SocialEnterpriseBHLive
Instagram @bhliveuk
BH Live is a leisure and cultural trust, established in 2010 as a ‘non profit distributing organisation’ (NPDO) for public benefit to promote participation in leisure and cultural events. BH Live is a Company Limited by Guarantee and Registered Charity. Charity No: 1138311. Company No: 07092112. VAT Reg No: 108 2248 37. BH Live (Enterprises) Ltd, is a Private Company Limited by Shares and a wholly owned subsidiary of BH Live. Company No: 07175626. VAT Reg No: 108 2248 37. Registered Office: Bournemouth International Centre, Exeter Road, Bournemouth, BH2 5BH. Registered in England and Wales.
These leisure centres are owned by Portsmouth City Council and run by registered charity BH Live.
Mountbatten Leisure Centre – Portsmouth’s flagship leisure and event venue. Located in the heart of Hilsea, Mountbatten is located just a short distance from Portsmouth’s city centre. Its large well well-equipped gym, accessible by lift, has multiple zones with something to suit every activity preference and level of fitness.
Dedicated training areas offer cardio machines, free weights, functional fitness spaces and more. With health and wellbeing professionals on hand, there is also an exercise referral team to offer guidance and support if recovering from an illness, injury or long term health condition. Group exercise classes run seven days a week and include Les Mills™ BodyPump, BodyCombat, Sprint, Grit, Group Cycle, Bootcamp, Shapes, yoga, Pilates, aqua, group cycle, circuits, and more.
There is a 50 metre swimming pool (divided into two) with regular public swimming sessions, lane swimming, pool-based classes and lessons. There is also a smaller teaching pool for little ones and lessons. Mountbatten is home to AquaDash – a large pool inflatable course – great fun for young people, team building away days, and parties. Spa facilities include a sauna, spa bath and steam room.
Mountbatten offers a broad health and wellbeing programme which focuses on helping people with long-term conditions to stay active and build their confidence in one one-on-one or group settings.
Mountbatten is also home to a Clip ‘N Climb leisure attraction and an eight-court sports hall where multi-sport activities and events are held throughout the year in partnership with local clubs and schools. An outdoor velodrome and athletics track hosts regular training, events and competitions throughout the year.
Open to members and non-members, a Terrace Café has free customer WiFi and a children’s soft play facility. Here you can buy all sorts of snacks, meals and drinks.
ANPR is in operation at Mountbatten Leisure Centre. There is free customer parking for up to four hours, seven days a week. Accessible spaces are available for Blue Badge holders. Charges apply for longer stays – see car park signage for details.
Find out more at bhliveactive.org.uk/mountbatten.
Get social with us:
Facebook – @mountbattenlc
Instagram – @bhliveactive
Pyramids Centre – BH Live Active, Pyramids is situated in Southsea overlooking the beach and Solent. There is something to suit every activity preference and level of fitness. The centre has state-of-the-art Technogym fitness equipment in an airy spacious gym with a wide range of functional fitness, strength and cardio activities. There is a dedicated assessment area for those who are new to exercise complete with fitness tracking technology to help set activity goals.
Pyramids has four activity studios. The Glasshouse and Solent each have stunning sea views. There is also the region’s only dedicated HIIT studio running circuits style HIT classes and a Technogym Group cycle studio. Group exercise classes run seven days a week including Group Cycling, HIIT (High Intensity Interval Training), Yoga, Pilates and classes as part of the Les MillsTM programme including BodyPump, BodyCombat and Core.
As part of BH Live Active’s multisite membership, members can also use the gym, pools and classes at Mountbatten and Charter.
A South Terrace café and container bar opened in spring 2025, offering refreshments and stunning views in an outdoor setting overlooking the Solent.
Next to Pyramids is a public car park with 154 parking spaces including six accessible spaces. Up to two hours of free parking is available for customers attending the gym or a class – ask or register in centre. There is also free roadside parking along Clarance Esplanade after 6pm. This car park adjacent to Pyramids is managed by Portsmouth City Council and parking charges apply. – see website for details https://www.portsmouth.gov.uk/
Find out more at bhliveactive.org.uk/pyramids.
Get social with us:
Instagram – @bhliveactive
Facebook – @Pyramids.Centre
Exploria – Exploria at Pyramids in Southsea opened in 2021. It is Portsmouth’s largest indoor soft play and bounce attraction. With a range of exciting experiences, Exploria stimulates play for children aged 6 months and upwards. A tantalising sense of wonder and extreme fun across three connected worlds gives children plenty of action to amaze and delight. Everything, from floor to ceiling, evokes a sense of mystery with lots of jumps, leaps and thrills. All safely rightsized to inspire juniors, toddlers and babies alike.
The bounce zone is great for burning off tons of energy. The diving tower with air bag is perfect for the bravest of explorers. There are interactive games, themed slides. agility parkour, battle beams and foam pits too. Our play zone features ball pits, spider’s web and cargo climbing, a rope bridge skywalk, bash bags, tunnels, rollers, beams plus a dodge ball shoot out. And the baby and toddler zone has all things Exploria, but downsized for little ones of preschool age.
There are quieter SEN play and bounce sessions, plus a dedicated sensory room with stimulating lights, sound and touch. An additional sensory room featuring musical touch pads, liquid floor tiles, soft blocks and shapes, and calm sensory lighting opened in the centre in spring 2025.
Four themed party rooms based on Volcanos, an underwater world, Mayan Ruins and Egyptian tomb – great for celebrating special occasions and birthdays, A dedicated Exploria café serves delicious snacks, light bites and drinks. And there’s toilets, accessible facilities, baby change, lockers, and a buggy park too. Exploria can accommodate school group bookings too – a great way to reward a class or year group.
For more information and to book online visit exploria.org.uk
Get social with us:
Facebook, Instagram – @exploriauk
Exploria is located at Clarence Esplanade, Southsea, Portsmouth, PO5 3ST. There is a pay and display public car park with 154 parking spaces including six accessible spaces. This car park is managed by Portsmouth City Council and parking charges apply. – see website for details https://www.portsmouth.gov.uk/
Portsmouth Gymnastics Centre – Located in Hilsea, a five-minute drive from Portsmouth city centre and next to Mountbatten, Portsmouth Gymnastics Centre is one of the leading gymnastics facilities in the country.
A purpose-built gymnastics training facility provides young people and adults with the opportunity to develop to a competitive level with an artistic and acrobatic gymnastics club programme.
For more visit bhliveactive.org.uk/gymnastics-centre
Get social with us:
Facebook – @PortsmouthGymnasticsCentre
Instagram – @bhliveactive
Portsmouth Tennis Centre – Situated in the north of Portsmouth (Hilsea) next to Mountbatten. Portsmouth Tennis Centre consists of four indoor courts and six floodlit outdoor courts.
A comprehensive coaching programme caters for visitors of all ages and abilities. Sessions are available for tots, juniors, and adults.
For more visit bhliveactive.org.uk/tennis-centre
Get social with us:
Facebook – @PortsmouthTC
Instagram – @PortsmouthTennisCentre
Wimbledon Park Sports Centre – Located a five-minute drive from Portsmouth city centre, Wimbledon Park Sports Centre has a large sports hall with access to activities such as badminton and indoor sports.
For more visit bhliveactive.org.uk/wimbledon-park
Get social with us:
Facebook – @WimbledonParkSportsCentre
Instagram – @bhliveactive
Charter Community Sports Centre – Located in Portsmouth’s busy university district, a five-minute drive from Portsmouth city centre, Charter Community Sports Centre offers access to swimming, gym, group exercise classes and sports hall activities. There is also an outdoor multi-use games area.
For more visit bhliveactive.org.uk/charter
Get social with us:
Facebook – @CharterCommunitySC
Instagram – @bhliveactive